Shipping, Returns, Cancellation Policies

We are happy to accept returns that are in the original packaging and condition that they were sent. We offer free returns within 30 days of purchase.

It’s important to note that shipping costs are NOT covered by ProCamp when sent back, so we suggest using a mail service that provides a tracking ID.

Once returns are processed the payment will be credited back to the original purchaser's credit card. Returns for refund are processed within 2-3 working days of receiving the item.

Card refunds may take up to 10 business days for your bank to complete, depending on their processing time. This can vary between banks, so please speak to your bank for any more info regarding processing times as we are unable to amend this.

If you would like to return an item please contact us first to arrange the return form, you can email us at info@procampsupply.com to get your return started.

We do not take any responsibility for lost parcels whilst being returned to us.